Privacy Policy
What we collect when you book a trip or write to us, why, and what you can ask us to do with it.
Who we are
Columbia River Guides is a Columbia River guide service run by Elmer Hill from Milton-Freewater, OR. This policy covers this website and the bookings and messages that come through it. For anything about it, call or text (541) 357-6577 or use the contact page.
What we collect
- Booking details: your name, phone number, email, the trip, date, number of anglers and any name you add so we can match a payment.
- Payment details: PayPal gives us the payment status, amount and transaction number. We never receive your card number.
- Messages: what you write through the contact form, including your name, email and phone.
- Basic technical data any website sees, such as your browser type and pages visited, in server logs.
We do not ask for anything we do not need to run your trip.
How we use it
- To confirm and run your trip, and to call or text you about it.
- To take payments and keep a record of them.
- To answer your questions.
- To keep the website secure and stop spam.
We do not sell your information, and we do not send marketing email you did not ask for.
What stays in your browser
While you fill in the booking form we keep a draft in your browser so a page refresh does not lose it. It stays on your device, is never sent to us until you pay, and is cleared when you close the tab. The confirmation page keeps your receipt in your browser the same way, so you can print it.
We do not use advertising cookies. PayPal sets its own cookies when you open its checkout, under its own privacy policy.
We use Google Analytics to count visits in a way that does not identify you: which pages are viewed, roughly where visitors are from, what device they use, and whether they tap Call or Book Now. We do not use it for advertising, we do not build advertising profiles, and we never sell this data. Analytics events never include your name, email, phone number or payment amount. Analytics sets cookies in your browser; you can block them in your browser settings or install Google’s opt-out add-on at tools.google.com/dlpage/gaoptout.
Videos on this site load from YouTube only after you press play, in YouTube’s privacy-enhanced mode.
How long we keep it
We keep booking and payment records for as long as we need them to run your trip, handle questions or disputes and meet tax and accounting rules. Messages are kept as long as they are useful to answer you.
Your choices
You can ask us what we hold about you, to correct it, or to delete it, unless we must keep it by law. Call or text (541) 357-6577 or use the contact page. We will answer within a reasonable time.
Children
This website is for adults booking trips. Young anglers are welcome on the boat, and we ask for their names and ages only from the adult who books.
Changes
If we change this policy we update the date at the top of this page.
